Medworld has become a technology business.

I, on the other hand, have not become a technologist!

I’m a doctor, with good experience in business, but my solution to most technology challenges is to turn the machine off and on and hope for the best.

So how can I lead a technology business?

Firstly, I have to deeply know the space we are in, namely how doctors live and work.

And secondly, I have to ask better questions of my technologists to help them get the best from themselves.

Confidence must not be blind; we must know when making it up is OK, and when it absolutely is not.